Services, Scheduling & Payment
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TERMS AND CONDITIONS
All hours are nonrefundable. Cancellations must be made 24 hours before the scheduled appointment or a $25 cancellation fee will be charged. If student is late to an appointment, it is under the tutor's discretion as to whether the time can be made up. Hours must be purchased in advance or at the time of service with a credit or debit card on file. Purchased hours never expire and are transferable to other family members. Although we offer no guarantees, most of our students make significant academic progress and our ultimate goal is to ensure we provide you with the tools you need for success.
*Exceptions to the cancellation policy include severe illness and death/illness in family. Cancellations cannot be made due to poor scheduling or insufficient transportation.